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Call 111 - When it is less urgent than 999
Useful Resources

Help Us To Help You

  1. Please try to attend your appointments on time. If you are late you not only hold  up the doctor but all the other patients for the remainder of the surgery.  The doctor or nurse  may be unable to see you if you are more than 15 minutes late.
  2. If you are unable to attend please cancel your appointment with as much notice as possible. Such appointments are in demand by other patients.
  3. Your doctor tries to keep to time. Please be patient. Please ask the receptionist for an extended appointment if you think your problem may need longer than 10 minutes.
  4. Please try to avoid bringing in lists of problems to one appointment. It is preferable to make several appointments with only one or two problems.
  5. When possible, if you need repeat prescriptions, request them at reception and not during your consultation.
  6. The out-of-hours service is an emergency service. Please only use it as such.
  7. If you are unable to work due to illness, YOUR EMPLOYER will provide you with an SC2 certificate to cover the first seven calendar days of lost work. After this you will need to be seen by a doctor for further certification.
  8. Patients are responsible for telephoning the surgery for test results. Matron is responsible for patients in nursing homes. Please telephone after the morning surgery.
  9. If you change your name, address, postcode or telephone number, please let us know as soon as possible to help us keep our records up to date.
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