Friends & Family Test

New!  The Friends and Family test, set by NHS England, is a quick questionnaire which gives you the opportunity to provide feedback on each appointment you have with our surgery.  Your feedback is important in order to celebrate and share our good practice as well as address any poor performance.

 

All responses are anonymous and confidential.  All responses from the first question contribute to a surgery score, which is shared with the public.  Responses from the second (and any subsequent) question may be published, for example, as part of a patient experience report. 

1Friends & Family Test

To ensure that the feedback we receive represents our practice population, please provide the following details.

Information entered into practice survey forms is used only for the purposes of processing your Survey information and is stored and accessed securely by designated Practice staff.

Issues raised in comments may be discussed between relevant members of the Practice. The information is used for quality monitoring purposes, in line with the expectations of the patients submitting the feedback.

Any personal information transmitted via Practice Survey forms may be anonymised by the Practice when this is required to ensure compliance with General Data Protection Regulation.

This information is not shared with any external third party organisations.

This information is retained for up to 28 days.

Your Neighbourhood Professionals. Just a Click Away! Head & Wheble Monumental Masons Alchemy Health Clinic Westcliff Pharmacy, Bournemouth United Taxis Ltd, Bournemouth Dana Care Ariel Taxis
7 Poole Road, Bournemouth , BH2 5QR
  • Telephone 01202 761120
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Your Neighbourhood Professionals. Just a Click Away! Head & Wheble Monumental Masons Alchemy Health Clinic Westcliff Pharmacy, Bournemouth United Taxis Ltd, Bournemouth Dana Care Ariel Taxis
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